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Sample

Customer portal for service orders

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Deadlines

  1. Published
  2. Question deadline25 days left
  3. Offer deadline
  4. Performance period

Requester

Visible after disclosure

Type

  • Longer expert assignment
  • Remote
  • flexible

Request no.

demo-kundenportal-serviceRevision 1
Description of the service

A mechanical engineering company wants to offer its customers a web portal where they can create service orders, follow their status and retrieve documents. The portal is to be connected to the existing ERP system. A team is sought for about five months of implementation.

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Key facts
Service area
Custom software development
Engagement type
Longer expert assignment
Work mode
Remote
Languages
German, English
Urgency
flexible
Timing
Start in about three months, delivery in two-week iterations
Budget
€60,000.00 – €90,000.00
Users
400
Current systems
Service orders currently come in by email and phone; the ERP system is in use.
Dependencies
Interface to the ERP system; sign-in through an existing identity system.
Eligibility requirements
  • Reference for a customer portal or a comparable web applicationReferencePlease state technology and team size briefly.
    Required
  • IT liability insurance covering financial lossInsurance
    Required
  • Proof of a security process in developmentCertificate
    Optional
How offers are scored
  • Quality of the proposal35%
  • References25%
  • Price25%
  • Maintenance and further development15%

Request profile

Custom software developmentService area matchesWork mode matchesLanguage matchesRemote in the project country

Place of performance

Southern Germany, GermanyRemote

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