Guides
Practical guidance for companies and IT service providers – concrete, no marketing fluff.
- For companies
Finding the right IT service provider: a seven-step approach for SMBs
A seven-step approach for SMBs to systematically find the right IT service provider.
Read guide - For companies
The good IT request: what belongs in a scope description (with an outline template)
Why vague IT requests lead to incomparable offers, and what a good scope description should contain.
Read guide - For companies
Comparing IT offers: reading fixed price, day rate and price range correctly
What fixed price, day rate and price range mean, and what to compare beyond price when evaluating IT offers.
Read guide - For companies
Preparing a cloud migration: questions to answer before you request offers
A checklist of questions to answer internally before requesting cloud migration offers, for realistic, comparable results.
Read guide - For providers
Writing offers that convince SMB buyers
Practical guidance for IT providers: structure offers clearly, ask clarifying questions and convince Mittelstand buyers.
Read guide - For companies
Commissioning a WiFi site survey and network refresh: a structured approach
How to prepare a WiFi site survey and network refresh — current-state assessment, requirements, on-site survey, rollout, documentation, sign-off.
Read guide - For companies
Planning and commissioning video surveillance in your company
How to plan video surveillance for your company — purpose and areas, technology, retention, access, and the key data-protection checkpoints.
Read guide - For companies
Preparing a business-software or ERP rollout
How to prepare a business-software or ERP rollout — processes, data migration, interfaces, license model, training and phasing.
Read guide - For companies
Commissioning IT security externally — from assessment to ongoing operations
How to outsource IT security to an external provider — protection needs, audit, implementation, ongoing operations, incident preparedness, evidence.
Read guide - For companies
Comparing ongoing IT support and managed services
How to compare offers for ongoing IT support and managed services — scope, response times, contract term, exit process, documentation.
Read guide - For companies
Commissioning custom software development — from goal to sign-off
How to commission custom software development — goal and scope, pricing model, iterations, usage rights, operations, maintenance and sign-off.
Read guide